version 3.1
What is the Balanced Scorecard System (SCS Scorecard)?
The Balanced Scorecard System (SCS Scorecard) is a performance management system that enables an organization to clarify its vision, mission, strategies and objectives and translate them into action.



Customer
 

Financial
 

Process / Program / Project / Service Delivery
 

Organizational Capacity

OBJECTIVES
The balanced scorecard is divided into four main areas. Each area (perspective) represents a different aspect of the business organization in order to operate at optimal capacity.
  Customer Perspective measures the level of customer satisfaction, customer retention and market share held by the organization.
  Financial Perspective consists of costs or measurement involved, in terms of rate of return on capital employed and operating income of the organization.
  Process / Program / Project / Service Delivery Perspective consists of measures such as cost and quality related to the business processes.
  Organizational Capacity Perspective consists of measures such as employee satisfaction, employee retention, and knowledge management.
 
User ID
Password
Login Reset

ANNOUNCEMENT
19-08-2022 
Sharing The Best Practices of Scorecard Auditing, 2nd Series/2022
Dear Coordinators, Warmest greetings. One of th ... full
16-08-2022
Sharing The Best Practices of Scorecard Auditing, 1st Series/2022
Dear Coordinators, Warmest greetings. One of t ... full
08-08-2022
Sharpening Skills on SCS Scorecard System (15-16.08.2022)
Dear Coordinators, Warmest greetings. One of th ... full
more
Best viewed using Firefox 17.0 or Google Chrome 31.0 in 1024 x 768 pixels.
Latest Announcement
19-08-2022
Sharing The Best Practices of Scorecard Auditing, 2nd Series/2022
Dear Coordinators, Warmest greetings. One of the best ways to sharpen your skills is by joining the SCS Scorecard training program. We offer continuous development programs that will strengthen your work performance. Please join us, together we can achieve more. For further queries, please find the attached poster. Regards, State Scorecard Secretariats
No. Attachment Download
1. Poster of Scorecard Audit Training_2nd Series