version 3.1
What is the Balanced Scorecard System (SCS Scorecard)?
The Balanced Scorecard System (SCS Scorecard) is a performance management system that enables an organization to clarify its vision, mission, strategies and objectives and translate them into action.



Customer
 

Financial
 

Process / Program / Project / Service Delivery
 

Organizational Capacity

OBJECTIVES
The balanced scorecard is divided into four main areas. Each area (perspective) represents a different aspect of the business organization in order to operate at optimal capacity.
  Customer Perspective measures the level of customer satisfaction, customer retention and market share held by the organization.
  Financial Perspective consists of costs or measurement involved, in terms of rate of return on capital employed and operating income of the organization.
  Process / Program / Project / Service Delivery Perspective consists of measures such as cost and quality related to the business processes.
  Organizational Capacity Perspective consists of measures such as employee satisfaction, employee retention, and knowledge management.
 
User ID
Password
Login Reset

ANNOUNCEMENT
31-01-2023 
4th Quarter 2022 Performance Updating
Dear all coordinators, Kindly be informed that ... full
24-10-2022
Scorecard Report 2021 Update
Dear Coordinators, Warmest greeting. The aud ... full
14-10-2022
2022 SCS SCORECARD AUDITING
Dear Coordinators, As part of our continuous ef ... full
more
Best viewed using Firefox 17.0 or Google Chrome 31.0 in 1024 x 768 pixels.
Latest Announcement
31-01-2023
4th Quarter 2022 Performance Updating
Dear all coordinators, Kindly be informed that SCS Scorecard System is open for 4th quarter 2022 updating until 31 January 2023. Thank you. SCS Scorecard Secretariat