version 3.1
What is the Balanced Scorecard System (SCS Scorecard)?
The Balanced Scorecard System (SCS Scorecard) is a performance management system that enables an organization to clarify its vision, mission, strategies and objectives and translate them into action.



Customer
 

Financial
 

Process / Program / Project / Service Delivery
 

Organizational Capacity

OBJECTIVES
The balanced scorecard is divided into four main areas. Each area (perspective) represents a different aspect of the business organization in order to operate at optimal capacity.
  Customer Perspective measures the level of customer satisfaction, customer retention and market share held by the organization.
  Financial Perspective consists of costs or measurement involved, in terms of rate of return on capital employed and operating income of the organization.
  Process / Program / Project / Service Delivery Perspective consists of measures such as cost and quality related to the business processes.
  Organizational Capacity Perspective consists of measures such as employee satisfaction, employee retention, and knowledge management.
 
User ID
Password
Login Reset

ANNOUNCEMENT
04-06-2020 
Pelaksanaan SCS Scorecard 2020
Tuan/Puan, Salam sejahtera daripada Sekretariat ... full
09-03-2020
Sesi Pelaporan Scorecard Tahun 2019 & 2020 USMN, UPPN & Leadership Institute of SCS Bersama TSUK (Transformasi Prestasi & Penyampaian Perkhidmatan)
Tuan/Puan, Salam sejahtera daripada Pasukan SCS ... full
23-01-2020
Easy Access SCS Scorecard System on Sarawaknet
SCS Scorecard System now is easily accessible on S ... full
more
Best viewed using Firefox 17.0 or Google Chrome 31.0 in 1024 x 768 pixels.
Latest Announcement
04-06-2020
Pelaksanaan SCS Scorecard 2020
Tuan/Puan, Salam sejahtera daripada Sekretariat SCS Scorecard Negeri. Berdasarkan pemantauan yang telah dibuat, terdapat agensi yang masih belum mengemaskini maklumat dan pencapaian suku tahun pertama Scorecard 2020 masing-masing di dalam sistem SCS Scorecard. Sehubungan itu, tuan/puan adalah disarankan untuk mengemaskini maklumat dan pencapaian KPI demi kelangsungan inisiatif SCS Scorecard. Bagi agensi yang masih belum mengemaskini maklumat dan pencapaian KPI, sila berhubung terus dengan sekretariat di talian 014-8763612 (Kerry) / 010-7886763 (Diana) untuk sebarang pertanyaan dan pembukaan sistem agensi. Sekian, terima kasih. Sekretariat SCS Scorecard